TCII is an organization dedicated to enhancing our clients’ continuous improvement (CI) journey, to help them reach their highest potential, to foster a CI culture, and to change the DNA of their organization. TCII’s uniqueness is not only making the operational improvements, but assuring they are sustained and the improvement continues. The key to sustainability and continual improvement is reflected in the following statement:

If you don’t measure it, you can’t improve it! Author, Peter Drucker

TCII’s uniqueness is assuring the needed measurements at all levels are an integral part of our clients’ business systems. If the needed measurement is not there, TCII will develop a solution to make it a part of the business system.

TCII’s charter is to foster a culture of CI in all types of organizations. All organizations have processes in place to generate results for their customers whether they are in the service sector, health, manufacturing, or government. Understanding the processes and where to collect key information in support of positive outcomes is a key aspect of sustained and continual improvement.

Another unique aspect about TCII’s is to make sure the right question is being asked before running off and developing solutions.